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Shipping Policy

Delivery

All orders are packaged with the upmost care and sent within 1-3 days of ordering unless the item has been backordered or pre-ordered (before the item is in stock). The delivery times provided at checkout are an estimate based on courier information, we are not responsible for courier delays.

U.K. Delivery Charges

Free shipping on all orders. For faster shipping, Royal Mail 24 is available at a cost of £3; for express delivery, Royal Mail Special Delivery is available with a delivery charge of £6. 

Worldwide Shipping Free on Orders £60+ (automatically applied at checkout).

*Due to a Royal Mail cyber leak we have currently suspended International orders being sent via Royal Mail*

Republic of Ireland Delivery Charges

For R.O.I. orders, Royal Mail International Standard is available for £3 on letterbox goods (jewellery); for heavier items, DPD postage is calculated at checkout.

USA & Canada 

Royal Mail International Standard is available for £3 on letterbox goods (jewellery); for heavier parcels, postage is calculated at checkout.

Europe

Royal Mail International Standard is available for £3 on letterbox goods (jewellery); for heavier parcels, postage is calculated at checkout.

Rest of World

Royal Mail International Standard is available for £3 on letterbox goods (jewellery); for heavier parcels, postage is calculated at checkout.

Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
Delays
The delivery times stated are an estimate based on information provided by couriers and we are not responsible for courier delays. If an order is delayed due to courier delays that are out of our control and you wish to return the order, you are liable to pay any return postage. The courier fees paid when the order was placed will not be refunded by us as we have already made the payment to the third party courier. 

 

 

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